Hi, we’re Appxo. As a platform, these rules outline what you can expect from the authors of the items you buy. They apply to all authors and customers.
We cannot provide refunds for products purchased using your account wallet. Refunds will only be issued to your account wallet, not the original payment method.
Since the products sold on our platform are digital goods and cannot be “returned,” your entitlement to a refund is designed with this in mind. Please note that in addition to these rules, local laws regarding refunds in your country may also apply.
If you have purchased an item from our “Web Themes and Templates” or “Code” categories on Appxo and are experiencing a technical issue, we recommend contacting the author of the item for assistance. Often, they will be able to help troubleshoot your problem.
Refunds will be processed within 5-7 working days and reflected in your account wallet.
We understand that sometimes issues may not be resolved by the author, or certain circumstances may warrant a refund. Here are the situations in which a refund may be provided:
Item is “Not as Described” or Doesn’t Work Properly:
Item Has a Security Vulnerability:
Item Support is Promised but Not Provided:
Unused Item Support Extension:
Items Not Downloaded:
If you and an author cannot reach an agreement about a refund, you can raise a dispute for Appxo to investigate. We may ask for supporting documentation or evidence. Any refund issued by Appxo is at our discretion, based on all available information, and our decision is final.
Neither Appxo nor authors are obligated to provide refunds in the following situations:
Mail :- appxoin@gmail.com